Impossible to publish bases in ARIS connect portal...

Hello

A blocking issue when trying to publish bases on the portal

In ARIS Connect, I have a red alarm on the left of my name... in french "Aucune donnée n'a été publiée..Veuillez faire publier une base de données par votre administrateur."... in english something like "no data has been published, ask your administrator to publish a database..."

and in the content folder the message " Le service n'est pas disponible. Veuillez mettre à jour la page. Veuillez contacter votre administrateur si le problème persiste. " ... service is unavailable, refresh the page, contact your administrator..."

I tried to publish a database with a user having all rights... but no effect... ?

Is there some conditions to publish a database  ?

regards

pam